Data Protection Policy

Cricketex's Privacy Policy — Your data is completely safe with us

When you create an account, play games, or get in touch with Cricketex — you have the right to know what information is collected, why it is collected, and how it is kept secure. This Privacy Policy explains everything clearly and in plain language.

Last Updated: January 2026
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01

Introduction & Scope

CricketexWelcome to . We believe your personal information belongs to you alone — and keeping it safe is one of our greatest responsibilities. This Privacy Policy explains what information is collected when you use the Cricketex platform, why it is collected, and how it is used and protected.

This policy cricketex.pro Applies to the website, mobile app, and all our services. By using our platform, you are deemed to have accepted this Privacy Policy. If you disagree with any part of it, please discontinue use of the service and contact our support team.

Cricketex always complies with applicable Bangladeshi laws and international data protection standards. Our Privacy Policy may be updated from time to time, so we recommend reviewing it regularly.

This Privacy Policy has been written entirely in Bengali so that every Bangladeshi user can understand it with ease.

02

What Information We Collect

Cricketex Only the information necessary to deliver the best gaming experience and meet legal obligations is collected. Below is a detailed breakdown of the types of data we collect:

Data Type Example Reason for Collection
Identity-Related Name, date of birth, national ID Account Verification & KYC
Contact Phone number, email address Account Management
Financial BKash/Nagad number, transaction history Payment Processing
Technical IP address, device information, browser Security & Fraud Prevention
Gaming Activity Betting history, game preferences Experience Enhancement

We never store your full payment card number, password, or other sensitive financial details. Such information is processed exclusively through encrypted payment gateways.

03

How Your Information Is Used

Cricketex Collected information is used solely for specified purposes. We never use your data for unnecessary purposes or sell it to third parties.

  • Account creation & management: To manage your account properly and ensure login security.
  • Payment Processing: To process deposits and withdrawals accurately and to verify transactions.
  • KYC & Legal Compliance: To complete the necessary verifications required for fraud prevention and anti-money laundering compliance.
  • Responsible Gaming: To monitor your gaming behaviour and identify potential issues at an early stage.
  • Customer Support: For fast and effective resolution of your complaints and queries.
  • Platform Improvement: To analyze data and improve your gaming experience.
  • Marketing (Optional): To keep you informed about relevant promotions and offers, subject to your consent.

cricketex gives you the option to opt out of marketing communications at any time. You can manage this directly from your account settings.

04

Cookies & Tracking Policy

Cricketex Cookies are used to enhance your browsing experience. These are small text files stored in your browser that help the website remember your preferences.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and platform security — the platform cannot function without these.
  • Performance Cookies: Used to monitor website speed and performance.
  • Preference Cookies: To remember your language, theme, and game preferences.
  • Analytics Cookies: To understand which pages are used most — entirely anonymously.

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some features on the platform.

Cricketex does not use any third-party advertising network cookies and does not share your information with advertisers.

05

Data Sharing & Disclosure

Cricketex Your personal information is never sold to third parties. However, in certain specific circumstances, limited data may be shared with trusted partners:

  • Payment Provider: Only the minimum information necessary to complete a transaction is shared with payment partners such as bKash, Nagad, and Rocket.
  • Game Provider: Limited data shared with game partners such as Evolution and Pragmatic Play, solely for the purpose of running games.
  • Legal Authorities: Providing information in response to a valid court order or lawful request from a government authority is a legal obligation.
  • Fraud Prevention: With security partners to detect fraudulent activity.

In each of the above cases, we ensure that our partners uphold the same standards of privacy and security. All third parties contracted with us comply with GDPR and international data protection standards.

06

Data Retention & Deletion

Cricketex Your data is retained only for as long as necessary. All information is securely stored on our servers for the duration of your active account.

  • Account Information: May be retained for up to 5 years after account closure for legal and compliance purposes.
  • Financial Transaction Records: Retained for up to 7 years in accordance with legal obligations.
  • Gaming History: Automatically deleted 3 years after account closure.
  • Cookies Data: Session cookies are deleted as soon as the browser is closed; persistent cookies are stored for a maximum of 1 year.

If you request account deletion, all data beyond legal obligations will be permanently deleted within 30 days. Once the process is complete, a confirmation will be sent to your email.

07

Your Privacy Rights

CricketexEvery user of has several important rights regarding their personal data. We respect these rights fully:

👁️
Right to Access Your Data

You have the right to know what information we hold about you at any time.

✏️
Right to Rectification

If any of your information is incorrect, you can request that it be updated.

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Right to Erasure

You can request the deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

In certain circumstances, you can restrict the processing of your data.

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Right to Data Portability

You can receive your data in a readable, portable format.

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Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise these rights [email protected]. We are committed to responding within 30 days.

08

Children's Privacy Protection

Cricketex A platform exclusively for users aged 18 and above. We never knowingly collect information from anyone under the age of 18.

Age verification is conducted at the time of registration, and additional identity documents may be requested in suspicious cases. Should any minor's information inadvertently enter our database, it will be removed immediately upon a guardian's request.

Allowing minors to use your account is strictly prohibited. This is a direct violation of our Terms & Conditions and will result in account suspension.

09

Security Measures & Technology

Cricketex Industry-leading security technology is used to protect your data. Our multi-layered security framework ensures that no unauthorized party can access your information.

  • SSL/TLS Encryption: All data transmitted between the website and our servers is protected by 256-bit encryption.
  • Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
  • Firewall Protection: A robust firewall system blocks all unauthorized access attempts.
  • Real-Time Monitoring: Our 24/7 security team monitors all suspicious activity.
  • Data Masking: Sensitive information (such as payment numbers) is partially masked when stored.
  • Regular Security Audits: Third-party security experts regularly audit our systems.

Keep in mind, however — no system on the internet is 100% secure. So keep your password strong, never share it with anyone, and report anything suspicious to us immediately.

In the event of any security issue or data breach, Cricketex will notify affected users within 72 hours.

10

Policy Changes & Contact

Cricketex The right to update this Privacy Policy as needed is reserved. For any significant changes, we will notify you in advance via email or platform notification.

Continued use of the platform following any changes will be considered your acceptance of the updated policy. We therefore recommend reviewing this page periodically.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Chat button at the bottom-right corner of the platform
  • Response Time: Usually within 24 hours; up to 30 days for complex cases
Why Trust Cricketex

To Protect Your Data Our Commitment

Cricketex places the highest importance on every user's privacy — because your trust is our most valuable asset.

🔐
Maximum Encryption

Every piece of data you exchange on Cricketex is protected by 256-bit SSL encryption — the same standard used by the world's leading banks.

🚫
No Data Selling

Cricketex never sells your personal data to third parties. Your information is used solely to ensure your service — that is our commitment.

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Independent Security Audits

Our systems are regularly audited by independent third-party experts. These audit reports confirm that Cricketex maintains the highest security standards.

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Your Data, Your Control

At Cricketex, you can view, correct, or request deletion of your data at any time. Full control over your information stays with you.

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International Standards

Cricketex complies with GDPR and international data protection standards, following global best practices alongside applicable local laws in Bangladesh.

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Transparent Communication

Our Bengali-speaking support team is available 24/7 for any privacy-related questions. No question is too small — we take every query seriously.

Get Started Safely

Your data is secure, Worry-Free Gaming

Read Cricketex's Privacy Policy? Go ahead and open your account with confidence — every piece of your information is protected with the highest level of security.

Gaming is prohibited for users under 18+. Please play responsibly.

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