Legal Documents

Cricketex's Terms & Conditions — Know your rights and responsibilities

This page contains the complete Terms & Conditions for using the Cricketex platform. Please read everything carefully before creating an account — it's important for both your protection and ours.

Last Updated: January 2026
12+
Section
18+
Age Restriction
Using the site means you agree to these terms
01

Introduction & Eligibility

Cricketex (referred to in this document as "we", "our", or "the platform") is a trusted online gaming and Sports Betting platform in Bangladesh. cricketex.pro By using this website, you will be deemed to have fully accepted these Terms & Conditions.

These Terms & Conditions constitute a legally binding agreement between Cricketex and you. If you do not agree with any part of these terms, please refrain from using the platform.

Important: To create an account on Cricketex, you must be at least 18 years of age. This platform is strictly prohibited for minors.

Cricketex believes transparency is paramount. That is why our Terms & Conditions are written in plain, straightforward language — so every player has a clear understanding of their rights and responsibilities. No fine-print traps, no hidden clauses — just honest, direct information.

02

Account Registration & Verification

CricketexTo register at , you must provide accurate and complete information. Accounts created with false details may be suspended at any time and any balance may be forfeited.

Each user may only A open an account. Creating multiple accounts is strictly prohibited and will be treated as fraud.

  • During registration, you must provide your real name, date of birth, and an active phone number.
  • A copy of your national ID or passport may be requested for account verification.
  • KYC (Know Your Customer) verification is mandatory before making any withdrawal.
  • Keeping your account password secure is entirely your responsibility.
  • You may not allow any third party to access or use your account.

Opening an account in someone else's name or using false information is strictly prohibited and may result in legal consequences.

03

Deposit & Withdrawal Policy

Cricketexcurrently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

  • Minimum Deposit: ৳500
  • Minimum Withdrawal: ৳500
  • Maximum Daily Withdrawal: ৳50,000 for regular members; higher limits apply for VIP members.
  • Approved withdrawal requests are typically processed within 10–30 minutes.
  • KYC verification must be completed before a withdrawal can be requested.
  • Bonus funds cannot be withdrawn directly — the required wagering must be completed first.

Cricketex does not charge any deposit or withdrawal fees. However, your mobile banking provider may apply their own charges in accordance with their policies. For any payment-related issues, please contact our support team.

All financial transactions on Cricketex are secured with SSL encryption. Your funds are completely safe.

04

Bonus & Promotional Offers

Cricketex offers a variety of bonuses and promotional deals — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own terms, which are clearly outlined on the bonus page.

  • The welcome bonus is available to new members only and can be claimed once.
  • Once a bonus is claimed, withdrawals will not be permitted until the specified wagering requirement has been met.
  • Cricketex reserves the right to void any bonus if misuse is suspected.
  • Claiming bonuses across multiple accounts from the same household or IP address is strictly prohibited.
  • Cricketex reserves the right to modify or discontinue any bonus offer at any time.
  • Not all games are eligible for bonus balance play — check the promotions page for the list of qualifying games.

Our support team is always on hand to help with any bonus-related queries. Please note that winnings cannot be withdrawn until all bonus wagering requirements have been met.

05

Gaming Rules & Fair Play

CricketexAll games are sourced from internationally certified gaming providers. Every game is powered by RNG (Random Number Generator) technology, ensuring completely fair and random outcomes.

  • Game outcomes cannot be manually altered or interfered with.
  • If a game is cancelled due to a technical issue, all bets will be refunded.
  • In Live Casino games, the dealer's decision is final.
  • Cricketex is not liable for any losses resulting from connection issues.
  • It is the player's responsibility to understand the rules of each game.

All games on Cricketex are regularly audited by independent third-party auditors, ensuring fair gameplay at all times.

06

Prohibited Activities

The following activities Cricketexis strictly prohibited, and any violations will result in permanent account closure:

  • Creating multiple accounts to claim bonus benefits.
  • Using any software or bot to play games.
  • Using the platform for money laundering or processing illegal funds.
  • Colluding with other players to manipulate game outcomes.
  • Attempting to hack or gain unauthorised access to the platform's systems.
  • Use of a false identity or stolen payment details.
  • Allowing a minor to use your account.

If fraud is detected, all winnings will be forfeited and, where necessary, the relevant law enforcement authorities will be notified.

07

Account Suspension & Closure Policy

Cricketex reserves the right to temporarily suspend or permanently close an account — with or without prior notice — under the following circumstances:

  • Unusual activity is detected on your account.
  • Evidence of a Terms & Conditions violation is found.
  • KYC verification has not been completed.
  • A self-exclusion request has been activated on your account.

You may request to close your account at any time. Any available balance can be withdrawn beforehand; however, bonus balances are non-refundable.

08

Responsible Gaming

Cricketex is deeply committed to responsible gaming. Our platform is meant to be a source of entertainment — never a source of addiction.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
  • Session Limit: You can set limits on your continuous play sessions.
  • Self-Exclusion: You can exclude yourself from the platform for a set period of time.
  • Reality Check: After a set period, you'll receive a reminder of how long you've been playing.

If you're experiencing gambling-related issues, visit our Responsible Gaming page or contact our support team. For more information, see our Responsible Gaming Page View.

09

Privacy & Data Protection

Protecting Your Personal Information Cricketexis one of our top priorities. We never sell your data or share it with third parties without your explicit consent.

We collect and use your information solely for the following purposes:

  • For creating and managing your account.
  • For transaction verification and fraud prevention.
  • To fulfil legal and regulatory obligations.
  • To enhance your gaming experience.

For more details, visit our Privacy Policy Read.

10

Intellectual Property Rights

Cricketex All content on this website — including logos, designs, text, graphics, and software — is the intellectual property of Cricketex or its licensors. Copying, distributing, or using this content for commercial purposes without prior written permission is strictly prohibited.

All content provided by game providers (such as Evolution and Pragmatic Play) remains fully under their own copyright and is used in accordance with their respective licensing agreements.

11

Limitations of Liability

Cricketex strives to maintain uninterrupted service at all times. However, technical issues, maintenance, or external factors may occasionally cause temporary downtime. Cricketex will not be held liable for any losses arising from such circumstances.

  • Cricketex is not responsible for any game progress lost due to internet disconnection.
  • Cricketex is not directly liable for any issues arising from third-party payment services.
  • Cricketex is not liable for any losses caused by issues with the user's own device or network.

For any technical issues, please reach out to our support team — we're always here to help.

12

Changes to Terms & Contact

Cricketex reserves the right to update these Terms & Conditions at any time. Any changes will be reflected on this page, and registered users will be notified via email or an in-account notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.

For any questions or complaints, please do not hesitate to contact us:

Why Cricketex's Playing by the Rules?

Our Terms & Conditions are designed to ensure fairness and protect our players.

🛡️
Full Security

Your funds and personal information on Cricketex are protected by the highest security standards. SSL encryption and two-factor authentication ensure that no unauthorised party can access your account.

Fast & Transparent Payments

Following our Terms & Conditions keeps the withdrawal process smooth and hassle-free. Cricketex maintains a transparent payment policy — no hidden charges, no unnecessary delays.

🎯
A Fair Gaming Experience

Every game is powered by RNG technology and independently audited by third parties. Cricketex's rules ensure that all players have an equal and fair chance.

🎁
Transparent Bonus Policy

Our bonus terms are written in plain, straightforward English. There are no hidden wagering requirements — everything is clearly stated upfront so you can make informed decisions.

💚
Responsible Gaming Support

Cricketex is committed to your mental well-being and financial safety. Tools such as deposit limits and self-exclusion are always available, completely free of charge.

📞
24/7 Support

If you have any questions about our Terms & Conditions, our Bengali-speaking support team is available 24/7 to help. Reach us via live chat or email.

Get Started Now

Know the Rules, Play with Confidence

Done reading Cricketex's Terms & Conditions? Go ahead and register — and enjoy Bangladesh's best online gaming experience.

Gaming is strictly prohibited for those under 18. Please play responsibly.

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